The receiving associates at all Walmart stores needed an all-in-one tool that was easy to access and use.
The receiving associates at all Walmart stores needed an all-in-one tool that was easy to access and use.
The receiving associates at all Walmart stores needed an all-in-one tool that was easy to access and use.
Role
Role
Role
Product designer
Product designer
Product designer
Project type
Project type
Project type
0-1
0-1
0-1
Timeline
Timeline
Timeline
8 months
8 months
8 months
Contribution
Contribution
Contribution
App design
App design
App design
User research
User research
User research
Prototyping
Prototyping
Prototyping
Design system
Design system
Design system
Accessibility (A11y)
Accessibility (A11y)
Accessibility (A11y)
01 — 3 apps into 1
01 — 3 apps into 1
01 — 3 apps into 1
Challenge
Challenge
Challenge
Associates at Walmart need to use three different apps to process and unload trucks at Walmart stores. This created confusion and lots of time wasted as associates needed to jump around to different apps to complete their tasks.
Associates at Walmart need to use three different apps to process and unload trucks at Walmart stores. This created confusion and lots of time wasted as associates needed to jump around to different apps to complete their tasks.
Associates at Walmart need to use three different apps to process and unload trucks at Walmart stores. This created confusion and lots of time wasted as associates needed to jump around to different apps to complete their tasks.
Approach
Approach
Approach
With a small team of three designers, we collaborated with our 4ITB partners and store associates to consolidate the Freight Planning Tool, the Receiving app, and the Claims app into one unified experience.
With a small team of three designers, we collaborated with our 4ITB partners and store associates to consolidate the Freight Planning Tool, the Receiving app, and the Claims app into one unified experience.
With a small team of three designers, we collaborated with our 4ITB partners and store associates to consolidate the Freight Planning Tool, the Receiving app, and the Claims app into one unified experience.
Role & Team
Role & Team
Role & Team
Alongside two other designers, I assisted in the UX of the app flows as well as building out the component documentation for developer hand-off.
Alongside two other designers, I assisted in the UX of the app flows as well as building out the component documentation for developer hand-off.
Alongside two other designers, I assisted in the UX of the app flows as well as building out the component documentation for developer hand-off.
Scanning flow
Scanning flow
Scanning flow
Report an issue flow
Report an issue
Report an issue flow
02 — Next steps
02 — Next steps
02 — Next steps
Reception
Reception
Reception
While I left Walmart before the launch of this app, we saw initial excitement from associates in our landmark stores in Dallas, Texas and a lot of positive feedback from testing.
While I left Walmart before the launch of this app, we saw initial excitement from associates in our landmark stores in Dallas, Texas and a lot of positive feedback from testing.
While I left Walmart before the launch of this app, we saw initial excitement from associates in our landmark stores in Dallas, Texas and a lot of positive feedback from testing.